ABUSE & NEGLECT
Under Wisconsin statutes, elder abuse and neglect includes physical, emotional, financial, and sexual abuse/assault.
ADULT PROTECTIVE SERVICES – ADULT/ELDER AT RISK
(608) 261-9933
danecountyhumanservices.org
COMPLAINTS PERTAINING TO THESE WISCONSIN PROVIDERS
- Assisted-living providers: Adult Day Centers, AFHs, CBRFs, and RCACs (608) 264-9888 or (800) 642-6552
- Caregiver misconduct: noncredentialed caregivers, credentialed staff, and professional staff (608) 261-8319 or (800) 642-6552
- Home health and hospice agencies (608) 267-1441 or (800) 642-6552
- Health and residential care providers: adult day care, ambulatory surgical centers, clinical laboratories, corporate guardianships, hospitals, outpatient rehabilitation, pain clinics, personal care agencies, and rural healthcare clinics (608) 266-8481 or (800) 642-6552
- Mental health and substance abuse treatment programs (608) 266-2717 or (800) 642-6552
- State-licensed nursing homes (608) 266-7474 or (800) 642-6552
ELDER ABUSE AND NEGLECT HELPLINE
(608) 261-9933 or 911
FINANCIAL ABUSE SPECIALIST TEAM (FAST) HELPLINE
(608) 261-7326
danecountyhumanservices.org
ADRCs
ADRCs (Aging & Disability Resource Centers) can help make connections to resources about in-home personal care and nursing, housing options, housekeeping and chore services, home modifications, adaptive equipment, transportation, health, nutrition, home-delivered meal programs, Medicare, Medicaid, Social Security, caregiver supports, and respite information.
ADRC OF COLUMBIA COUNTY
(608) 742-9233
co.columbia.wi.us/columbia-county/adrc
ADRC OF DANE COUNTY
(608) 240-7400
daneadrc.org
ADRC OF DODGE COUNTY
(920) 386-3580
Find us on Facebook
ADRC OF JEFFERSON COUNTY
(920) 674-8734
jeffersoncountywi.gov
ADRC OF ROCK COUNTY
(608) 741-3600
co.rock.wi.us/adrc
ADRC OF SAUK COUNTY
Serving Crawford, Juneau, Richland & Sauk Counties
(608) 355-3289
adrceagle.org
ADVOCACY GROUPS & SUPPORT
AARP
(866) 448-3611
aarp.org/wi
COALITION OF WISCONSIN AGING GROUPS (CWAG)
(608) 224-0606 or (800) 488-2596
cwagwisconsin.org
DISABILITY RIGHTS WISCONSIN
(608) 267-0214
disabilityrightswi.org
GREATER WISCONSIN AGENCY ON AGING RESOURCES (GWAAR)
(608) 243-5670
gwaar.org
LONG-TERM CARE INSURANCE ASSISTANCE
(608) 266-3585
oci.wi.gov/pages/consumers/longtermcare.aspx
OUTREACH LGBT COMMUNITY CENTER SENIOR ADVOCATE PROGRAM SERVING DANE COUNTY
(608) 255-8582
lgbtoutreach.org
WISCONSIN BOARD ON AGING & LONG-TERM CARE
Ombudsman Program
(800) 815-0015
longtermcare.wi.gov
BENEFIT SPECIALISTS
Elderly Benefit Specialists (EBS) assist individuals 60+ to determine available private or government benefits. Disability Benefit Specialists (DBS) assist people between the ages of 18 and 59 with physical, developmental, and mental disabilities.
BENEFITS AND EMPLOYMENT COUNSELING
(608) 246-3444
eri-wi.org/services/benefits
CAREGIVER INFORMATION
A caregiver is an individual who provides support and assistance to individuals with disabilities or long-term conditions. This assistance can be classified as hands on, financial, emotional, formal, and informal.
DANE COUNTY UNITED WAY
Caregiver Information
(608) 246-4350
unitedwaydanecounty.org/who-is-a-caregiver
JEWISH SOCIAL SERVICES OF MADISON
(608) 442-4081
jssmadison.org
RESPITE CARE ASSOCIATION OF WISCONSIN
(608) 222-2033
https://respitecarewi.org
VA CAREGIVER SUPPORT
(855) 260-3274
caregiver.va.gov
WISCONSIN INSTITUTE FOR HEALTHY AGING
(608) 243-5690
wihealthyaging.org
WISCONSIN’S FAMILY CAREGIVER SUPPORT PROGRAMS
(866) 843-9810
wisconsincaregiver.org
COALITIONS
Coalitions are a great source of information and a good place to start researching specific areas of interest (for example, senior housing options). Case managers are oftentimes on staff to help coordinate services and assistance when needed.
NEWBRIDGE
(608) 512-0000
newbridgemadison.org
SAFE COMMUNITIES MADISON-DANE COUNTY
(608) 441-3060
safercommunity.net/falls_prevention.php
CONSUMER PROTECTION
BBB OF WISCONSIN (BETTER BUSINESS BUREAU)
Main Office – Milwaukee
(414) 847-6000 or (800) 273-1002
bbb.org/wisconsin
CONSUMER PROTECTION
(608) 266-1221
doj.state.wi.us
WISCONSIN DEPARTMENT OF AGRICULTURE, TRADE AND CONSUMER PROTECTION
Bureau of Consumer Protection
2811 Agriculture Dr., PO Box 8911, Madison 53708
(800) 422-7128
DATCPHotline@wisconsin.gov
datcp.wi.gov
Are you being targeted or victimized by a scammer? The DATCP Bureau of Consumer Protection helps consumers recognize the signs of a scam and learn what to do if they gave information or money to a scammer. Visit our website or contact us to learn more about current scam trends, obtain helpful resources to keep yourself protected, or find an educational presentation in your community.
CRIME PREVENTION & SAFETY
CRIME PREVENTION PROGRAM
(608) 266-4238
cityofmadison.com/police/safety/crimeprevention
CRIME VICTIM COMPENSATION PROGRAM
(608) 264-9497
doj.state.wi.us
CYBER SAFETY
(608) 255-2345
cityofmadison.com/police/safety/cyber
FINANCIAL ABUSE SPECIALIST TEAM (FAST) HELPLINE
(608) 261-7326
danecountyhumanservices.org
TRIAD—RSVP OF DANE COUNTY
6501 Watts Rd., Ste. 250, Madison 53719
(608) 441-7897
info@rsvpdane.org
rsvpdane.org
Live virtual monthly presentations on safety and crime prevention topics are free and open to the public via Zoom. The recordings are available on YouTube: youtube.com/@triadsofdanecounty. A free Car Check vehicle safety inspection for seniors is held each fall. We organize the annual Triad Resource Fair, which brings together experts, older adults, and professionals who work with older adults to discuss safety, crime prevention, and healthy living for seniors. Additionally, we offer free Senior Planet technology skills classes for older adults at three locations, including the RSVP office, the Monona Senior Center, and the Verona Senior Center.
WISCONSIN DEPARTMENT OF AGRICULTURE, TRADE AND CONSUMER PROTECTION
Bureau of Consumer Protection
2811 Agriculture Dr., PO Box 8911, Madison 53708
(800) 422-7128
DATCPHotline@wisconsin.gov
datcp.wi.gov
Are you the victim of identity theft? The DATCP Bureau of Consumer Protection works with Wisconsinites to educate them on how to protect their identities, help them take steps to reclaim their identity, and restore their credit standing. Contact us for identity theft recovery assistance and visit our website to obtain more informational resources, like the Wisconsin Consumer Guide.
DISABILITY RESOURCES
See also the ADRCs category in this section.
ACCESS TO INDEPENDENCE
(608) 242-8484
accesstoind.org
BLIND AND VISUALLY IMPAIRED INFORMATION & SERVICES – BY COUNTY
(888) 879-0017 (Central Office)
dhs.wisconsin.gov/blind
BRAILLE LIBRARY AND TRANSCRIBING SERVICES
(608) 233-0222
bltsinc.org
BUREAU OF AGING AND DISABILITY RESOURCES
(608) 266-2536
dhs.wisconsin.gov/dph/badr.htm
CAPTEL, INC.
CapTel® Captioned Telephone
450 Science Dr., Madison 53711
(800) 233-9130
captel.com
Catch everything over the phone with a CapTel® captioned telephone! CapTel shows captions of what your caller says, letting you read anything you cannot hear. CapTel gives you the confidence to reconnect over the phone knowing you won’t miss a word!
DISABILITY RIGHTS WISCONSIN (DRW)
(608) 267-0214
disabilityrightswi.org
STATE ORGANIZATION ON ARTS AND DISABILITY
(608) 241-2131
vsawis.org
WISCONSIN INSTITUTE FOR HEALTHY AGING
(608) 243-5690
wihealthyaging.org
WISCONSIN TALKING BOOK AND BRAILLE LIBRARY (WTBBL)
(800) 242-8822
dpi.wi.gov/talkingbooks
ENERGY (UTILITIES)
KEEP WISCONSIN WARM/COOL FUND
(800) 891-WARM (9276)
kwwf.org
WISCONSIN HOME ENERGY ASSISTANCE PROGRAM (WHEAP)
(608) 267-3680
homeenergyplus.wi.gov
HEALTH PLANS & ASSISTANCE
ACCESS WISCONSIN – WISCONSIN DEPARTMENT OF HEALTH SERVICES
(800) 362-3002
access.wisconsin.gov
BOARD ON AGING & LONG-TERM CARE
Medigap helpline & health insurance related questions
(800) 242-1060
longtermcare.wi.gov
SOCIAL SECURITY ADMINISTRATION
(866) 770-2262
ssa.gov
WISCONSIN OFFICE OF THE SENIOR ISSUES COMMISSIONER OF INSURANCE
(608) 266-3585
oci.wi.gov/consumer/seniors.htm
WISCONSIN SENIOR MEDICARE PATROL
(800) 488-2596
wisconsinsmp.org
MEMBERSHIP PROGRAMS
PARTICIPATORY LEARNING AND TEACHING ORGANIZATION (PLATO)
6209 Mineral Point Rd. #203, Madison 53705
(608) 572-6869
info@platomadison.org
platomadison.org
Nurture your love of learning. Explore new ideas, dive into engaging discussions, and connect through peer-led classes, expert lectures, and cultural activities. For just $60/year, turn retirement into your most curious and enriching chapter yet. Join today at platomadison.org.
NONPROFIT ORGANIZATIONS
ACCESS TO INDEPENDENCE
(608) 242-8484
accesstoind.org
OUTREACH LGBT COMMUNITY CENTER SENIOR ADVOCATE PROGRAM SERVING DANE COUNTY
(608) 255-8582
lgbtoutreach.org
PROJECT HOME
3841 Kipp St., Madison 53718
(608) 246-3737
info@projecthomewi.org
projecthomewi.org
From energy improvements to health and safety repairs, for 55 years, our local nonprofit has been investing in homes, neighborhoods, communities, and people. We perform home repairs, accessibility modifications, and energy improvements to make homes healthier and safer and to ease the financial burden of high energy bills for people who are struggling financially. Every Home Safe and Sound.
SHARING ACTIVE INDEPENDENT LIVES (SAIL)
(608) 230-4321
sailtoday.org
VSA WISCONSIN INC.
(608) 241-2131
vsawis.org
WISCONSIN ASSISTED LIVING ASSOCIATION (WALA)
(608) 288-0246
ewala.org
WISCONSIN INSTITUTE FOR HEALTHY AGING
(608) 243-5690
wihealthyaging.org
SENIOR CENTERS
Senior centers are a wonderful way to interact with peers and fulfill interests.
BARABOO SENIOR CITIZEN CENTER
(608) 356-8464
BELLEVILLE/SUGAR RIVER SENIOR CENTER
(608) 424-6007
bellevillewi.org
CITY OF VERONA SENIOR CENTER
(608) 845-7471
COLONIAL CLUB SENIOR ACTIVITY CENTER – SUN PRAIRIE
(608) 837-4611
colonialclub.org
CREEKSIDE PLACE – EVANSVILLE
(608) 882-0407
DEFOREST AREA COMMUNITY SENIOR CENTER
(608) 846-9469
deforestcenter.org
FITCHBURG SENIOR CENTER
(608) 270-4290
fitchburgwi.gov/621/senior-center
GOODMAN COMMUNITY CENTER
(608) 241-1574
goodmancenter.org/programs/older-adults
JANESVILLE CITY – SENIOR CENTER
(608) 755-3040
MADISON SENIOR CENTER
(608) 266-6581
cityofmadison.com/seniorcenter
MCFARLAND SENIOR CENTER & OUTREACH
(608) 838-7117
mcfarland.wi.us
MIDDLETON SENIOR CENTER
(608) 831-2373
ci.middleton.wi.us
MONONA SENIOR CENTER
(608) 222-3415
mymonona.com
MT. HOREB SENIOR CENTER
(608) 437-6902
mounthorebwi.info
NEWBRIDGE
(608) 512-0000
newbridgemadison.org
NORTHWEST DANE SENIOR SERVICES – CROSS PLAINS
(608) 798-6937
nwdss.org
OREGON AREA SENIOR CENTER
(608) 835-5801
oregonareaseniorcenterwisconsin.com
SENIOR CITIZEN’S CENTER
(608) 676-4600
SOUTHWEST DANE SENIOR OUTREACH
(608) 437-6902
STOUGHTON AREA SENIOR CENTER
(608) 873-8585
ci.stoughton.wi.us/senior
SUGAR RIVER SENIOR CENTER
(608) 424-6007
VERONA SENIOR CENTER
(608) 845-7471
ci.verona.wi.us
WATERTOWN SENIOR CITIZENS CENTER
(920) 262-8099
WAUNAKEE SENIOR CENTER
(608) 849-8385
waunakee.com/seniorcenter
SOCIAL SERVICES
COMMUNITY LIVING ALLIANCE
(608) 242-8335
clanet.org
JEWISH SOCIAL SERVICES OF MADISON
(608) 442-4081
jssmadison.org
MIDDLETON OUTREACH MINISTRY
(608) 826-3410
momhelps.org
OUTREACH LGBT COMMUNITY CENTER SENIOR ADVOCATE PROGRAM SERVING DANE COUNTY
(608) 255-8582
lgbtoutreach.org
VETERAN SERVICES
ADDICTIVE DISORDERS TREATMENT PROGRAM
William S. Middleton Memorial Veterans Hospital
(608) 280-7073
madison.va.gov/services/adtp.asp
DANE COUNTY VETERANS SERVICE OFFICE
(608) 266-4158
danevets.com
GERIATRIC PRIMARY CARE CLINIC (GEM)
William S. Middleton Memorial Veterans Hospital
(608) 280-7011
US DEPARTMENT OF VETERANS AFFAIRS
benefits.va.gov/benefits
WILLIAM S. MIDDLETON MEMORIAL VETERANS HOSPITAL
(608) 256-1901
madison.va.gov
WISCONSIN DEPARTMENT OF VETERANS AFFAIRS (WDVA)
(800) 947-8387
dva.state.wi.us